Cookie Policy
Last updated: March 2025
This policy explains how FlashDynamo uses tracking technologies on flash-dynamo.com. We believe in transparency, so you'll find straightforward information about what we track, why we track it, and how you can control your preferences.
What Are Tracking Technologies?
Tracking technologies are small data files that websites store on your device when you visit. Think of them as digital sticky notes that help websites remember your preferences and understand how people use their services.
We use several types:
- Browser storage elements that save your dashboard settings
- Session identifiers that keep you logged in while you work
- Analytics markers that show us which features get the most attention
- Preference trackers that remember your interface customizations
How We Use These Technologies
Here's what actually happens when you use our automated financial dashboard service. Some of this might seem technical, but it's worth understanding because it affects your experience.
Essential Functions
These keep the platform running. Without them, you can't log in, save your work, or access your dashboards. They're necessary for basic functionality.
Performance Tracking
We monitor how fast pages load and where bottlenecks occur. This helps us fix problems before they affect your work deadlines.
Usage Patterns
Understanding which visualization tools you prefer helps us prioritize development. If everyone ignores a feature, maybe it needs rethinking.
Interface Preferences
Your chart color schemes, layout choices, and display settings get saved so you don't have to reconfigure everything each visit.
Specific Tracking Categories
Authentication and Security
When you log into your account, we create a session token. This proves you're authorized to access your financial data without making you re-enter credentials every time you click something. These expire after your session ends or after 24 hours of inactivity.
Dashboard Customization
Your widget arrangements, graph preferences, and data filters get stored locally. Nobody else sees this information — it just makes your workspace feel familiar when you return.
Analytics and Improvement
We track anonymized usage data. For example, we might notice that users in Taiwan frequently export reports on Friday afternoons. That tells us to make sure our servers have extra capacity during those peak times.
Communication Preferences
If you've opted into product updates or support notifications, we store that choice so we don't keep asking you the same question.
| Technology Type | Purpose | Duration | Your Control |
|---|---|---|---|
| Session Authentication | Maintains secure login state while you use the platform | 24 hours or until logout | Required for service access |
| Interface Preferences | Remembers your layout and display choices | 90 days | Clearable through browser settings |
| Usage Analytics | Helps us understand feature adoption and performance issues | 12 months | Opt-out available in account settings |
| Support Context | Tracks your recent actions to help troubleshoot issues faster | 7 days | Automatically cleared after resolution |
| System Diagnostics | Monitors technical performance and error rates | 30 days | Essential for service reliability |
Managing Your Preferences
You have several options for controlling tracking technologies. Here's what you can actually do, not just theoretical possibilities.
Browser-Level Controls
What Happens When You Block Tracking
Let's be honest about the consequences. Some features won't work properly if you disable certain tracking technologies.
Essential functions like logging in and accessing your saved dashboards require session tracking. Block these and you can't use the service.
Preference storage means your customized layouts and settings get remembered. Disable this and you'll reconfigure everything each visit.
Analytics tracking helps us improve the platform. You can disable this without affecting functionality, but you're opting out of influencing future development.
Data Retention and Removal
Different tracking elements have different lifespans based on their purpose. Session data disappears when you log out. Preference data sticks around for 90 days of inactivity. Analytics data gets aggregated and anonymized after 12 months.
You can request complete data removal by contacting our support team. We'll clear everything except what's legally required for financial service records. That process typically takes 3 business days.
Third-Party Services
We use a few external services that set their own tracking elements. Our cloud infrastructure provider monitors system performance. Our analytics platform tracks usage patterns. Our support system records conversation context.
These services operate under their own privacy policies, though we only work with providers who meet our data protection standards. You can find links to their policies in our main privacy documentation.
Updates to This Policy
We update this policy when we add new features or change how we handle data. You'll see the revision date at the top of the page. Major changes get announced through your dashboard notification system.
Continuing to use flash-dynamo.com after policy updates means you accept the changes. If you disagree with modifications, contact us before they take effect and we'll discuss your options.
Questions About Our Tracking Practices?
We're located at Lane 176, Jianguo Rd, Taoyuan District, Taoyuan City, Taiwan 330
Reach us by phone: +886 5551 8383
Email works too: info@flash-dynamo.com